Tuesday, May 16, 2006

Mr. Annoying is at it again

Everyone's favorite annoying bastard is at it again. This time, he's added a "selfish" aspect to his completely irritating behavior.

So we have a process at work that utilizes colored index cards as a visual cue as to what stage of production something is in. (Pesty, that NDA.) Some of these cards get destroyed in the process; they are replaced when they fall short. Occasionally, one of our workers will run out and have to get help from a lead. No big deal, the lead gets more cards, everyone goes on with their lives, only having been interrupted for a couple minutes.

Unless, of course, you're Mr. Annoying.

Mr. Annoying doesn't like to run out of cards. Mr. Annoying feels that a couple of minutes is too much of a delay for him. So what does he do?

He starts hoarding cards.

Remember that these are a shared resource. Everyone uses them. Everyone is subject to them running short. But Mr. Annoying has decided it's more important that he not run out of cards. So in effect, instead of him being inconvenienced for a couple minutes, it's better for several others to run out instead. Seriously, the guy had about 2 inches' worth of cards stashed on his desk.

When I saw this, I tried to explain to the pinhead that he shouldn't be removing them from the flow, and they should be returned when he's got extra. He didn't listen. He replied that "sometimes I run out". I tried to explain to him how that's not fair to the others in the group. He again replied that "sometimes I run out." I tried to reason with him, to no avail. Finally, I just said to him "Don't do that, asshole." (Well, what I said was "I would rather you didn't do that.") He still didn't understand how he'd done anything wrong.

This might seem to be a minor thing. But remember that this is a production environment, and it's important that things run as efficiently as possible, so the team can meet its goals. By taking this action (in order to avoid an interruption of a few minutes in his work), he's created a problem for multiple others on the team (and, predictably, multiplying the problem unnecessarily.)

This is a symptom of a larger problem with him. No matter how many times it's explained to him that there are several factors involved in evaluating his performance (not the least of which is the quality of his work), using the smallest words possible, the only thing he ever thinks about is his raw production. The numbers. There have been days where I've had to repeat this to him three times. He just doesn't get it, and doesn't want to get it. He's focused his rat-like mind (hit lever, get pellet) on that one measurement, and nothing in the world can get him to realize that there might be more to it.

This one is a little different. This is the first time something he's done has negatively impacted production. The rest of the time, he just pisses me off.

Time to start making notes....

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